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Terms and conditions

  1.  Introduction

Welcome to Charming Times. These terms and conditions outline the rules and regulations for the purchase of pottery painting kits from our website.

2. Order Process

  • All orders are subject to availability and confirmation of the order price.
  • Once the order is placed , you will receive an email confirmation.This email will only be an acknowledgement and will not constitute acceptance of your order.
  • We reserve the right to refuse any order placed by you.

3. Pricing and Payment

  • All prices are listed in Pounds Sterling
  • Payment must be made at the time of purchase using Paypal, unless another arrangement is made between us .
  • We reserve the right to change the prices at anytime without prior notice.

4. Shipping and Delivery

  • We aim to dispatch all orders within 3 business days.
  • Delivery times may vary depending on your location and shipping method chosen.
  • We are not responsible for any delays caused by the courier service. 

5.  Returns and Refunds

  • If you are not satisfied with your purchase, you may return it , within 5 days of receipt for full refund or exchange. After that time, we will only be able to offer you a credit note.
  • Please contact us before returning anything.
  • Items must be returned in their original condition and packaging.
  • Return shipping costs are the responsibility of the customer , unless the item is defective or incorrect.
  • Photo evidence of any damage required within 2 days of receipt or refund may be refused.

6. Liability 

  • Our liability for any loss or damage arising from the purchase of our product is limited to the purchase price of the product.
  • We are not liable for any indirect, incidental or consequential damages.

7. Intellectual Property 

  • All content on this website, including text, images and logos is the property of Charming Times and is protected by copyright laws.
  • You may not reproduce , distribute or use any of our content without our prior written permission.

8. Governing Law 

  • These terms and conditions are governed by and construed in accordance with the laws of England, UK.
  • Any disputes arising out of or in connection with these terms and conditions , shall be subject to the exclusive jurisdiction of the courts of England, UK.

9. Changes to Terms and Conditions 

  • We reserve the right to update these terms and conditions at anytime. Any changes will be posted to this page.

10. Contact Information 

  • If you have any questions about these terms and conditions , please contact us at Info@charmingtimes.co.uk or on 07919993469.
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